Once submitted, your order is sent for preparation. To cancel or modify an order, you must send us an email.

We offer a return policy of 15 days after receipt of the product. To be eligible, you must keep your invoice and the product in their original packaging.

It can be done in person or by delivery.

Yes. It has to be received within 30 days from the purchase date.

Any fee or cost associated to the shipping has to be assumed by the customer. The refund is issued by the same original method of payment.

Yes. From the hair to the Dress they wear, all handmade in Montreal, Canada.

From 7 to 10 business days.

Please contact us directly by email with all of your questions.